SignupKit

Privacy Policy

Last Updated: December 23, 2025

Introduction

Signupkit is operated by Elementra LLC, a company registered in Delaware, USA ("we," "our," or "us"). We provide the Signupkit platform (the "Service") at signupkit.co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy.

Important Note for Event Organizers and Participants:

Event organizers ("Creators") use Signupkit to create signup forms and collect information from participants. Creators control what data is collected from participants (e.g., which fields are required or optional). We process participant data on behalf of Creators, and we are not responsible for how Creators use or share that data. Participants should review the Creator's privacy practices if applicable.

Information We Collect

Account Information

When you create an account, we collect:

  • Email address (required)
  • Name (optional)
  • Profile image (optional, if using OAuth)
  • Password (hashed and encrypted)
  • Organization information (name, contact details)
  • Date and time format preferences
  • Notification preferences

Event and Form Data

When you create signup forms, we collect:

  • Event titles, descriptions, dates, and times
  • Location information
  • Custom fields and questions
  • Form settings and preferences
  • Logo and banner images

Participant Information

When participants sign up for events created on our Service, we collect (as configured by the Creator):

  • Name (required)
  • Email address (optional)
  • Phone number (optional)
  • Address information (optional)
  • Responses to custom fields
  • Signup timestamps

Contact Groups and Contacts

If you create contact groups, we collect:

  • Contact names, emails, phone numbers
  • Notes about contacts
  • Group organization data

Documents and Files

When you upload documents or files:

  • File names, types, and sizes
  • File content (stored securely)
  • Usage metadata

Payment Information

For paid subscriptions:

  • Billing information processed through Stripe (we do not store full payment card details on our servers)
  • Subscription status and plan details
  • Payment history (processed securely by Stripe)

Technical and Usage Information

We automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Usage patterns, analytics, and log data (via tools like Datafast for improving the Service)

For details on cookies and similar technologies, please see our separate Cookies Policy.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage subscriptions
  • Send transactional emails (verification, password resets, notifications)
  • Send event-related emails (reminders, invitations) on your behalf
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Analyze usage patterns to improve our Service

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or email lists to third-party advertisers or marketers.

Third-Party Service Providers

We share data with trusted third-party service providers who assist us in operating our Service. These providers are contractually obligated to protect your data and use it only for the purposes we specify:

  • Stripe: Payment processing for subscriptions
  • ZeptoMail: Email delivery for transactional and event emails
  • Cloudflare: Secure file storage for documents and images
  • Google: OAuth authentication (if you choose to sign in with Google)
  • Datafast: Analytics to help us understand and improve Service usage

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Storage and Security

Your data is stored securely in cloud-based services. We implement industry-standard security measures including:

  • Encrypted password storage
  • Secure HTTPS connections
  • Session-based authentication
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights and Choices

Access and Correction

You can access and update your account information at any time through your dashboard settings.

Data Deletion

You can delete your account and associated data at any time. When you delete your account:

  • Your account information is removed
  • Your forms and participant data are deleted
  • Files you uploaded are removed from storage
  • Some data may remain in backups for a limited period

Email Preferences

You can manage email notification preferences in your account settings.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence (including the United States). These countries may have data protection laws that differ from those in your country. By using our Service, you consent to such transfers.

Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. We may retain certain information after account deletion for legal compliance, to resolve disputes, to enforce our agreements, or in backup systems (automatically deleted after the retention period).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and (where appropriate) via email. You are advised to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights
  • Right to limit use of sensitive personal information (where applicable)

To exercise these rights, please contact us using the information above. We will verify your request before responding.